Fd99 Privacy Policy — Your data is safe with us.

Fd99 believes privacy is a fundamental right. This Privacy Policy clearly explains what information we collect, why we collect it, and how we protect it. By using fd99, you confirm that you have read and agree to this policy.

Fd99 collects certain personal information to run its services smoothly and improve your experience. We only ask for what's necessary — nothing more.

Beyond the information listed above, fd99 never collects sensitive data such as religious identity, political views, or health-related information.

Fd99 collects information in two ways — directly from you and automatically while you use the platform.

• At registration: When you create an account on fd99, you provide your name, mobile number, and email address.
• During KYC verification: A copy of your national ID or passport is collected to verify your identity.
• At the time of transaction: Payment-related information is recorded at the time of deposit or withdrawal.
• Customer support: When you contact support via chat or email, those conversations are saved.
• Automatically Collected: Some information is collected automatically through cookies and tracking technologies while you browse the website.

Fd99 uses your data for specific, legitimate purposes only. No information is ever used arbitrarily or without authorization.

• Account management: To enable login, password reset, and account security.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification (KYC): Required to prevent fraud and money laundering.
• Customer support: To help resolve your issues.
• Promotional Communications: To inform you about bonuses or offers (you can opt out at any time).
• Security & Fraud Prevention: To detect suspicious activity.
• Legal Obligations: To meet regulatory compliance requirements.
• Service Improvement: To analyze usage patterns and improve the platform.

Fd99 never shares your data with third parties for ad targeting or profiling.

Fd99 shares your data only in very limited and specific circumstances. It is never sold to third parties for commercial purposes.

• Payment Processor: Only the minimum required information is shared to process transactions with bKash, Nagad, Rocket, or USDT platforms.
• KYC partner: Identity verification is carried out in partnership with licensed verification agencies.
• Law Enforcement: We are required to provide relevant information upon receipt of a valid court order or government directive.
• Technology service providers: Hosting, cloud storage, and cybersecurity partners, all bound by strict confidentiality agreements.

Fd99 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.

Fd99 uses cookies — small text files stored in your browser that help make the site easier to use.

• Essential cookies: To keep login sessions, security, and core features running. These cannot be disabled.
• Functional Cookies: To remember your preferred language or settings.
• Analytics cookies: To understand which parts of the site are used most. All data is completely anonymous.
• Marketing Cookies: To make fd99's promotional content more relevant to you. You can opt out of this at any time.

You can manage cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some site features.

You have full rights over your personal data on fd99 and can exercise those rights at any time.